Airnautic's Managing Director Ernst Thoma could hardly foresee the outbreak of a pandemic when he began planning to introduce DocuWare in April 2019. The original goal of the DMS project was to set up an electronic file cabinet for the ever-increasing flood of documents created while handling orders and invoices.

The company, which operates decentrally at airports in Basel, Geneva and Zurich along with another Basel office to house administration and accounting, wanted to make its processes less paper-dependent. On February 1, 2020, Airnautic launched its DocuWare system. Fortunately, this meant their employees were ready for digital collaboration from their home offices just in time for the lockdown.

Airnautic works with numerous airlines in the cargo sector. All play an important role in global logistics, including Saudia Cargo, China Southern, Ethiopian Airlines, DHL Aviation, ANA Cargo All Nippon Airlines and Pegasus. For the airlines, Airnautic takes over the complete organizational handling of orders they receive from forwarders. These are almost exclusively industrial goods from a wide range of sectors such as pharmaceuticals, cosmetics, mechanical engineering or watchmaking. A dossier is created for each order, containing transport documents such as air waybills, freight manifests/loading lists, CMR waybills for truck transports, along with loading lists and export declarations for customs. In addition, all their outgoing and incoming invoices must be archived. To store this considerable volume of documents, they even needed to rent extra office space in the past.

Country:
Switzerland
Industry:
Air Freight / Cargo
Department:
Finance | Management | Sales
Deployment:
On-Premises
Integration:
Microsoft Outlook