Document management system for auto dealerships

Document management system for car dealerships

Navigating the complex vehicle industry, with consolidations, new technology, customer expectations, compliance mandates, and eco-friendly vehicles, makes now the perfect time to replace legacy software and inefficient processes with a fast, secure and flexible solution.

DocuWare puts you in the driver’s seat
saving your sales, service and rental
teams valuable time and money.

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Eliminate inefficiency and increase accuracy

Moving paper through different departments is remarkably inefficient. On average, a single vehicle sale can generate a stack of paper documents at least ½ inch thick! Printing is expensive, and time is wasted when staff can’t locate what they need, when they need it.

Do you have a copy of the vehicle’s V5C registration certificate? What about the vehicles service history, warranty information and HPI check report? Workflow automation can help a car dealership efficiently manage and streamline the handling of all necessary documents, reducing administrative burdens, minimising errors, and improving overall customer experience.

Be ready for changing market conditions

The online revolution has radically altered buying behavior. Most potential customers who come into your dealership today have done their research and are ready for a test drive. To compound matters, many customers have become comfortable buying their vehicles directly online.

Your challenge -- make the buying experience as easy and enjoyable as possible.

Digitisation offers clear advantages for car dealerships

With DocuWare, you can easily keep track of service and repair history, and flag those with special issues. It’s also easier to identify and close profitable deals by monitoring customer data and sending targeted emails. Task lists and email notifications keep staff on top of daily responsibilities more efficiently and enable decision-makers with total transparency to approve, reject, or request more information as needed.

DocuWare delivers these key capabilities:

Transform accounting practices

A dealership group can centralise accounting with real-time visibility into each location’s financial performance.
Streamline accounting operations by eliminating manual data entry, more easily sharing documents, and automating accounts payable and receivable.
Ensure consistency in financial reporting and eliminate the risk of human error. Reduce cycle time and improve cash flow with digital workflow that enables accounting staff to handle deals that close at the end of the month more efficiently.

Lower administrative costs

Quickly process sales agreements, and financing information by capturing data at the source with electronic forms.
Speed up the buying process by making sure your Finance department has the signed documents they need to book a deal. It’s possible with convenient electronic signatures.
Grow your business without increasing headcount.

Improve security and compliance

Counter cyber threats and avoid security breaches with state-of-the-art encryption.
Comply with data privacy regulations by restricting unauthorised viewing of confidential customer and employee data.
Avoid audit penalties by automatically enforcing retention schedules.
Prevent loss and misuse by ensuring that documents are captured, processed, and stored securely.
Reduce financial risk as a result of easier adherence to regulations such as the Consumer Credit Act, FCA guidelines, Motor Vehicle Traders Act, Sale of Goods Act, Consumer Rights Act, Data Protection Act (GDPR), comprehensive insurance policies, stock financing agreements, hire purchase and leasing regulations, anti-money laundering measures, and health and safety standards, ensuring fair trading, responsible lending, data security, and
reduced liability.