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Enhancing Efficiency and Centralization
- Unified Document Management: Centralize document handling for all departments, ensuring synchronization across multiple dealership locations.
- Streamlined Deal Processing: Accelerate the paperwork associated with vehicle sales and F&I, including digital handling of deal jackets, credit applications, and electronic signatures.
Security and Compliance Simplified
- Protect Sensitive Information: Safeguard critical customer documents with encrypted storage and controlled access, maintaining confidentiality across sales and F&I workflows.
- Regulatory Compliance: Automated retention policies and organized document storage support compliance with state and federal regulations, reducing risk of fines and enhancing audit readiness.
Operational Efficiency and Cost Reduction
- Eliminate Redundant Work: Remove duplicative data entry and manual filing systems, cutting down on labor costs and human error.
- Reduce Print and Document Recall Costs: Save up to $2,000 monthly by reducing dependency on costly dealership management systems that charge per print job/document recall.
Improved Customer Experience & Repair Order Workflows
- Fast Customer Approvals and Enhanced Service Retention: Speed up approval processes and repair estimates to improve customer satisfaction and retention.
- Optimized Repair Order Workflow: Integrate service and parts document management to automate and speed up repair order processing.
- Invoice processing
- Employee management
- Sales Team
- Service Department
Every employee’s records at your fingertips
- Transform Human Resources into a modern, service-oriented team with digital employee records and eforms. While a centralized, organized and secure solution is crucial, authorized users still have immediate access as needed.
Upgrade sales processes with instant access to important information
- Enable your sales team to be more proactive by receiving customized reminders when high-value customers will be in for a service appointment. Easily capture, access and share prospect and customer information in seconds.
Improve customer service while increasing profitability
- Digitize paper records track repair orders, repair history and warrantees. Automate emails to remind customers maintenance is due and alert them to discounts. Monitor long-term issues, ensure records are complete and minimize costs.
Automate renewals
- Tired of juggling Excel spreadsheets and calendars? DocuWare automates alerts for necessary actions so you can prioritize what really matters.
- Customize when you want to be reminded and who gets notified.
Sign contracts digitally in a secure way
- Simply add your electronic signature using a signature stamp to complete contract processes quickly.
- With the seamless integration of electronic signatures from DocuSign or ValidatedID, you also meet the highest security standards when signing contracts.
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Fletcher Jones Motorcars uses DocuWare to store sales documentation and repair orders. This digitization of documents allowed fast access to information, stellar customer service and a cost reduction of over $40,000 annually.
- IT Director
Fletcher Jones Motorcars
Fletcher Jones Motorcars
