FAQ
Frequently Asked Questions
How to join.
Participation at the DocuWorld Partner Conference 2026 is free of charge for Docuware Partners. All participants must organize and cover their own costs for travel and lodging. 3 Quick Steps to Join in...
- Sign up for DocuWorld
- Book your hotel room
- Book your trip to Berlin
Please note that
- our special room rates can only be guaranteed for DocuWorld participants by booking via the hotel's dedicated reservation website and
- seats in our breakout sessions are limited – they are allocated on a first come, first served basis.
When should I arrive?
The official kick-off for the partner conference is on Wednesday, 22.04.2026, at approximately 08.30 a.m. This means, it´s best to arrive on Tuesday, 21.04.2026, at the conference hotel. On Tuesday, registration will be staffed from 4.00 p.m. to 6.00 p.m.
How do I get to the event hotel?
Please organise your own journey from Berlin Airport or Berlin Central Station (public transport, hire car, taxi, etc.). The distance from Berlin Airport (BER) is approx. 13 km and the Sonnenallee S-Bahn station is a three-minute walk away.
How do I get from the hotel back to the airport / central station at the end of the event?
On Friday, 24.04.2026, please organize your own transport from the hotel to the main train station or airport (BER).
What´s the cancellation policy for hotel reservations?
Cancellation conditions for the DocuWorld Partner Conference 2026:
- The free cancellation period for individual reservations made via the call-off contingent is 4 weeks before arrival. Reservations cancelled after this time or no-shows will be charged at 80% of the agreed room rate.
- This also applies in the event that you do not show up for the event despite registration.
How do I book my room?
You’ll find the link to book your room at the preferential rate in your confirmation email. If you have any trouble locating it, please get in touch with us at docuworld@docuware.com.
If you have any special requests, such as a longer stay, you can also contact the hotel by telephone at 0049 30 / 6831 22522 or by e-mail at reservierung@estrel.com.
Which payment methods are available?
I sent in my DocuWorld registration and reserved a hotel room – but now my travel dates have changed and / or I need to change my hotel/room reservation? Who should I contact?
I have some questions about the breakout sessions itself. Who can help?
If you have any questions about the breakout sessions, please contact the DocuWare event team at docuworld@docuware.com.
In what languages will presentations be held?
The sales-focused Breakout-Sessions on Wednesday and Thursday will be held in German, English, French, Spanish and Italian, while the tech-focused Breakout-Sessions will only be held in English. The General Session on Wednesday will take place in English (app-supported translation into various languages available).
Is there a dress code?
Is there an event app?
An event app will be available (expected in March) as a free download again.
Photos & Video Notice
What happens if I register and do not turn up to the event (‘no-show’)?
free conference app
The conference app is an indispensable tool for DocuWorld attendees. It serves as a comprehensive resource, providing up-to-date information on the agenda, speakers, sponsors, and much more. Make the most of your DocuWorld experience with this essential app.
You can access the app using the email address you registered for the conference with:
Who else will be there.
Platinum Partners




Gold Partners




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