FAQS

Participation in DocuWorld is free of charge for Docuware Partners. All participants must organize and cover their own costs for travel and lodging. 3 Quick Steps to Join in ...

• Sign up for DocuWorld
• Boook your hotel room
• Book your trip to Berlin

Please note that

• our special room rates can only be guaranteed for DocuWorld participants by booking via the hotel's dedicated reservation website and
• seats in our breakout sessions are limited – they are allocated on a first come, first served basis.

The official kick-off for the partner conference is on Wednesday, 9.04.2025, 08.30 a.m. This means, it´s best to arrive on Tuesday, 8.04.2025, at the conference hotel. On Tuesday, registration will be staffed from 4.00 p.m. to 6.00 p.m.

Please organise your own journey from Berlin Airport or Berlin Central Station (public transport, hire car, taxi, etc.). The distance from Berlin Airport (BER) is approx. 13 km and the Sonnenallee S-Bahn station is a three-minute walk away. 

On Friday, 11.04.2025, please organize your own transport from the hotel to the main train station or airport (BER).

Cancellation conditions for the DocuWorld Partner Conference 2025:

• The free cancellation period for individual reservations made via the call-off contingent is 4 weeks before arrival. Reservations cancelled after this time or no-shows will be charged at 80% of the agreed room rate. 
• This also applies in the event that you do not show up for the event despite registration.

Please click here to make your room reservation at the preferential rate. If you have any special requests, such as a longer stay, you can also contact the hotel by telephone on 0049 30 / 6831 22522 or by e-mail at reservierung@estrel.com.

For the room booking (hotel room rates (per night, excl. breakfast) - double room in single occupancy: 165 EUR / double room in double occupancy: 177 EUR - you will need a credit card, which will only be deposited as a guarantee. At check-in you will be asked how you would like to pay. You can pay by credit card, cash or invoice. If you wish to pay by invoice, a valid declaration of assumption of costs must be sent to the hotel before arrival. If you have any questions about your booking, please contact the hotel on 0049 30 / 6831 0 or by e-mail at hotel@estrel.com 

Please send an e-mail in German or English to hotel@estrel.com if you wish to change your reservation or to docuworld@docuware.com if you have any questions about the organisation of the event.

If you have any questions about the breakout sessions, please contact the DocuWare event team at benedikt.simon@docuware.com or via the contact form. 

The breakout sessions on Wednesday and Thursday will be held in German, English, French, Spanish and Italian – the general session on Wednesday will be held in German and English (simultaneous translations into Spanish, French and Italian).

In general, (smart) casual applies. However, for the evening event on Thursday, 10 April 2025, we ask that you wear appropriate evening attire.

An event app will be available (by March) as a free download again. 

Please be aware that photos and video recordings will be taken during the event for public relations purposes. The selection of persons is more or less random. They will be published on the DocuWare homepage, in print media and social media channels.

If you have to cancel on or after 26.03.2025 or do not appear, we will charge your company a fee for late cancellation/non-appearance (so-called ‘no-show’) in the amount of 800.00 euros net per person.