FAQ
Frequently Asked Questions
What happens if I register and do not turn up to the event (‘no-show’)?
How to join.
Participation in DocuWorld is free of charge for DocuWare Partners. All participants must organize and cover their own costs for travel and accomodation. 3 Quick Steps to Join in ...
- Sign up for DocuWorld
Registration opens in February 2026. Each DocuWare Partner will receive an individual invitation by email. - Book your hotel room
- Book your flight to Bangkok
Please note that
- our special room rates can only be guaranteed for DocuWorld participants by booking via the hotel's dedicated reservation website and
- spots in our breakout sessions are limited – they are allocated on a first come, first served basis.
When should I arrive?
The official kick-off for the partner conference is on Wednesday, June 17, 2026, 09.00 a.m. This means, it´s best to arrive on Tuesday evening, June 16, 2026, at the conference hotel. Registration will be staffed on Wednesday morning.
How do I get to the event hotel?
Please organize your own travel arrangements from the airports to the venue. The hotel is located in the heart of Bangkok, approximately 45 minutes from Suvarnabhumi Airport and 40 minutes from Don Mueang Airport.
The hotel address is:
Millennium Hilton Hotel Bangkok
123 Charoennakorn Road
Klongsan, Bangkok 10600
Thailand
Phone:+66 2 442 2000
How do I get from the hotel back to the airport at the end of the event?
Please organize your own return journey from the hotel to the airport.
What's the cancellation policy for hotel reservations?
Cancellation conditions for the DocuWorld Partner Conference 2026:
- The free cancellation period for individual reservations made through our reservation pool is 4 weeks before arrival. Reservations that are cancelled or no-show after this time will be charged at 100% of the agreed room rate.
- This also applies in the event that you do not show up for the event despite registration.
- The hotel conditions apply, which are presented transparently during the booking process.
How do I book my room?
You will receive a link in your invitation to book your room at our preferred rate at the Millennium Hilton Bangkok.
If you have any special requests—such as an extended stay—you are welcome to contact the hotel directly by telephone at +66 2 442 2000 or per email at bkkhi.reservations@Hilton.com and Ratchakrit.Jirathornkul@Hilton.com
Which payment methods are available?
You will need a credit card to book your room. The rates are 4,900 THB for a single room and 5,200 THB for a double room, both including breakfast.
If you have any questions or special requests, please feel free to contact the hotel directly at +66 2 442 2000 or per email at bkkhi.reservations@Hilton.com and Ratchakrit.Jirathornkul@Hilton.com
I sent in my DocuWorld registration and reserved a hotel room – but now my travel dates have changed and / or I need to change my hotel/room reservation? Who should I contact?
For any other questions regarding the event organization, please contact docuworld@docuware.com
I have some questions about the breakout sessions itself. Who can help?
If you have any questions about the breakout sessions, please contact the DocuWare event team at docuworld@docuware.com.
In what languages will presentations be held?
All sessions (general and breakout sessions) will be held in English.
Is there a dress code?
Is there an event app?
An event app will be available (expected in March) as a free download again.
Photos & Video Notice
free conference app
The conference app is an indispensable tool for DocuWorld attendees. It serves as a comprehensive resource, providing up-to-date information on the agenda, speakers, sponsors, and much more. Make the most of your DocuWorld experience with this essential app.
You can access the app using the email address you registered for the conference with:
Who else will be there.
Platinum Partners




Gold Partners




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