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DocuWorld Partner Conference 2025 Jacksonville, FL

FAQ

Have a question? Check out our FAQs below for answers to our most asked questions.

May 21-22, 2025
  • 79DAYS
  • 22HOURS
  • 27MINUTES
  • 4SECONDS
 

When should I arrive and depart the conference hotel?

The Partner Conference kicks off at 7:00 a.m. on Wednesday, May 21 with a networking breakfast and General Session. The last activity is the dinner on Thursday, May 22. We are providing bus transportation to the Jacksonville International Airport on Friday morning. Please see details in next question.  

Does DocuWare provide transportation to the airport on Friday, May 23?

Yes. On Friday, May 23, DocuWare will provide free bus transportation to Jacksonville International Airport (JAX). We will have two buses (for approx. 100 people) departing the hotel at 7:15 a.m. and two buses departing the hotel at 9:15 a.m. Seating is on a first-come-first-served basis. 

Is there an airlines discount code to book my flights to DocuWorld?

We are happy to share that we can offer a United Airlines DocuWorld discount code for this year’s event.

Click here to book with the discount code. Perk; you can still use your MilagePlus number to collect points using this code. 

What is planned for the Diamond Club Members?

A Diamond Club celebration dinner will take place on Wednesday, May 21. We’ll be having a wonderful meal at the Epping Forest Yacht & Country Club. Diamond Club Members will receive an invitation with details. Diamond Club Members are also entitled to bring a guest to the Thursday evening Partner dinner.

Is there anything planned for a new Partner if this is their first time at a DocuWorld Conference?

 Yes, a New Partner Breakfast will take place Thursday, May 22 from 8:00-9:00 a.m. for the opportunity to get to know DocuWare C- and management-level attendees. New Partners will receive an invitation with details.

Will there be any translation services provided?

We will have simultaneous translation to Spanish during the Wednesday morning general session.

What is the dress code?

The conference dress code is business attire; this is a city hotel property. Your badge is required for admission to all sessions and meals/dinners.

Can I bring a guest to the Thursday evening dinner?

One of the perks of being in the Diamond Club is that only these members can bring a guest to the conference dinners.

How do I modify or cancel my hotel registration? Is there a cancellation fee?

Please refer to the hotel confirmation you received when you booked your hotel. You would need to cancel with them directly.

There is no cancellation fee if canceled 24 hours prior to arrival.

 

How do I modify or cancel my Partner Conference registration? Is there a fee to cancel?

To cancel your Partner Conference registration, email: nicole.smajda@docuware.com. If you must cancel after April 25, or are a no-show, we will invoice your company a late cancel/no show fee of $850.00 per person as noted on your registration form and confirmation.

Your hotel reservations must be canceled directly with the hotel. 

Your ideal companion
Use the free conference app

 

The conference app (available April 2024) is a helpful companion for DocuWorld attendees. It’s a great resource that contains the latest information on the agenda, speakers, sponsors, and much more.