Digital Transformation
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DocuWorld Partner Conference 2021 EMEA (virtual)

This year‘s DocuWorld Partner Conference – the flagship event for all DocuWare Partners from Europe, the Middle East, Africa and the Asia-Pacific region – was a complete success. Around 1,600 Partners and their employees took part from April 20-23.  

booking_icon_RGBTime to mark your calendar for next year: the 2022 DocuWorld Partner Conference (EMEA) will be held the week ofbooking_icon_RGB
April 25th at the InterContinental Hotel in Berlin. We definitely look forward to meeting up with you in person again!

Looking back at DocuWorld 2021

This year's DocuWorld User & Partner Conference was once again held virtually due to the pandemic. A total of around 2,200 people from more than 60 countries took advantage of the extensive training and education offerings for both DocuWare customers and Partners. A great success, all around.

All DocuWare Partners were invited to the annual event – which included members of their management teams, sales employees and technical staff. Everyone was able to dive deep into several best practice and hands-on training sessions. DocuWare Partners were also able to get recertified.

DocuWorld Partner Conference 2021

Due to COVID, last year‘s DocuWorld Partner Conference was already held virtually. User companies from the DACH region also took part.

Read more

Contents of the
DocuWorld Partner Conference

This year, the virtual DocuWorld Partner Conference consisted of various keynotes as well as sales and technical training sessions that spanned several days.



What's at the heart of DocuWare’s success? Why is DocuWare the right choice for our Partners? What challenges has the company overcome in recent years? What features can users look forward to when using the new version? Take a look for yourself.


DocuWorld Partner Conference 2021: Digital Transformation

DocuWorld Partner Conference 2021: DocuWare The Right Partner

DocuWorld User Conference 2021: DocuWare Version 7.4

Max Ertl, President DocuWare Group, opened DocuWorld with his keynote "Digital Transformation and DocuWare" ...


... before Dr. Michael Berger, President DocuWare Group, took over with "DocuWare - the right partner for today‘s challenges."

Stefan Schmidt, VP Product DocuWare, demonstrated the new features in DocuWare Version 7.4.


Sales and technical trainings

The following training sessions were offered as part of the DocuWorld Partner Conference. They are available as recordings in the DocuWare Academy LMS at


Sales trainings (DAC)

  • Integration for dummies
  • Selling without personal contact
  • How to generate leads
  • New Template for Preconfigured Solution – Invoice
    Processing EMEA
  • New Template for Preconfigured Solution – Smart Document Control
  • How to transit project between DAC and DSC in a successful way
  • How to sell value / benefits to the customer?
  • Digital Strategy

Technical trainings (DSC)

  • Using Intelligent Indexing correctly
  • Preconfigured Solutions: new template "Smart Document Control"
  • Troubleshooting and analysis tools - in general and for desktop apps
  • Advanced scenarios with Workflow Manager
  • Advanced user permissions for Cloud and On-Premises
  • User synchronisation and Single Sign-On
  • Preconfigured Solution "Invoice Processing" - new
  • New tools that will set a new pace for your projects
  • DocuWare version 7.4 - technical insights


To DocuWare Academy LMS

Partner Recertification



Presentation recordings are now available in the DocuWare Academy LMS (

Please note the following for your recertification:


  1. This year you will need to pass an exam in addition to attending the training sessions offered at DocuWorld (in the DocuWare Academy LMS at In this exam, you will be asked questions about various training components from your area (DAC, DSC or DCC; for DSAs, the DAC trainings apply, just like last year).
  2. If you have a second certification (e.g. DAC and DSC), you can also renew it in the DocuWare Academy LMS (

Of course, we regret that we weren’t able to host a face-to-face event again this year. Nonetheless, we are very pleased with the great response - a total of around 2,200 people from over 60 countries attended the conferences for both our users and Partners. We hope we can finally meet up again in person at next year's DocuWorld Partner Conference in Berlin. Stay well!

Dr. Michael Berger and Max Ertl
Presidents DocuWare Group

Exhibitors who also joined in

We would also like to thank the following exhibitors from the software and hardware sectors, who helped shape DocuWorld and make it a great experience.


Datatronic Software AG

Logo_Datatronic Software AGWith over 35 years of experience in the German IT market and more than 800 customers, Datatronic Software AG is now one of the leading IT system center in the south west of Germany. We offer our medium-sized customers integrated solutions for Sage, DocuWare and IT-infrastructure. 


Validated ID

logo_Validated_horizontal_320Validated ID offers security and ease of use for electronic signature processes and digital identity verification. Our services help to reduce the use of paper and improve the work-flow of teams and people. VIDsigner is the safest and easiest way to obtain electronic signatures. 


Sattel Business Solutions GmbH


Digitale Dokumenten- und OCR-Erkennung
Coming soon: DIE DIGITALE ZUKUNFT DER DOKUMENTENVERARBEITUNG. RecSolution I MIRAI. - Qualitätsverbesserungen - Künstliche Intelligenz -Prozessoptimierungen - Einfache Anpassungen - Viele Features  - Neue intuitive Benutzeroberfläche - Hohe Usability für unsere Partner.  


Objectif Lune

Objectif Lune_logo_RGB

We create software, solutions, and services that transform data and documents into high-quality, adaptive customer communications. Our software seamlessly integrates with a company’s existing systems, to enable them to nurture close customer relationships and includes AI and cloud technologies with scalable platforms to grow with you.


BCT Deutschland GmbH

BCT Deutschland GmbH

With a team of around 140 employees, BCT specializes in the development of information management software, for example, automatic invoice recognition including the position of individual elements and the comparison with orders from the ERP. The experienced software developer relies on close cooperation with its channel partners.


Plustek Technology GmbH

Plustek CMYKPlustek is an established presence in today’s document management sector, looking back to more than 30 years of experience in scanner development. A diverse portfolio of products covers almost all needs in scan solutions on demand, ranging from space-saving mobile devices up to A3 large format scanners. 


Canon (Scanner)

canon-logoCanon is known as the world´s leading provider of digital imaging solutions and offers a wide range of fast, reliable and easy-to-use scanners. The compact dimensions of these document scanners make them ideal for use where space is at a premium. 



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