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DocuWorld Americas
User Conference 2021 (virtual)

The DocuWare User Conference is an educational experience for DocuWare users of all skill sets where you can connect with DocuWare team members to gain a better understanding of real-world applications that will help you make the most of DocuWare…every day. The event will take place virtually May 4-5, 2021.

Registration is now closed. Please email:

As you continue to navigate the digital world, you are already ahead of the curve by using DocuWare.
Let’s keep you in the forefront of technology and solutions keeping your company agile and future-proof.

This conference is for managers, team leaders, and DocuWare users − novice, power and IT administrators.
Get to know the newest generation of document management software being released this spring.
Choose from over 10 unique sessions to gain first-hand knowledge of new features and functionality.
Explore the latest trends in content management and know-how that will move your company forward.

Participation is free to attend User Conference 2021.

What you can expect

The User Conference takes place starting at 8:30 a.m. EDT on Tuesday, May 4 with a welcome session for all users featuring our preconfigured solutions. The rest of that day has educational breakout topics based on your core responsibilities - users or system administrators. The second day, Wednesday, May 5, consists of two keynote speakers for everyone to enjoy, ending at approximately noon.  

In the exhibitor hall, you will have the opportunity to visit sponsor booths to see their products on both days. We encourage you to stop by and visit the DocuWare "Product Feedback" lounge from 11:00 a.m. and 2:00 p.m. EDT where we will have DocuWare product and user experience experts on hand; you can share your ideas or ask questions.

There's a lot of education that will take place during the conference so we are happy to share a break with you on Wednesday at 12:00 p.m. EDT. Join us as we visit the Angry Orchard Innovation Cider House. 


Educational breakout sessions

We organized the sessions based on what your needs are, for example: user vs IT administrator. Simply attend the sessions that interest you.

In addition to the breakout sessions, you can speak directly to DocuWare user experience and product team members at a designated lounge. Share your ideas and feedback as well as ask any questions you have.
They will be available Tuesday and Wednesday from 11:00 a.m. to 2:00 p.m. EDT to listen and help.

Welcome session
Tuesday, May 4 -
8:30 a.m. - 9:30 a.m. EDT - Insights into the possibilities of preconfigured solutions

User track

Tuesday, May 4

  • 9:45 a.m. -10:45 a.m. EDT:
    DocuWare version 7.4
  • 11:00 a.m. -12:00 p.m. EDT:
    Enjoy a preconfigured invoice processing solution
  • 2:00 p.m. -3:00 p.m. EDT:
    Options for electronic signatures
  • 3:15 p.m. -4:15 p.m. EDT:
    Making the most of Intelligent Indexing

Administrator track

Tuesday, May 4

  • 9:45 a.m. -11:15 a.m. EDT:
    Advanced scenarios with Workflow Manager
  • 11:30 a.m. -1:00 p.m. EDT:
    User synchronization and single sign-on
  • 2:00 p.m. -3:30 p.m. EDT:
    Troubleshooting and analysis tools - in general and for Desktop Apps
  • 3:45 p.m. -5:15 p.m. EDT:
    Advanced user permissions for cloud and on-premises

Wednesday, May 5

  • 9:00 a.m. -10:00 a.m. EDT:
    A message from our Presidents, Dr. Michael Berger & Max Ertl, Presidents, DocuWare
  • 10:15 a.m. -11:45 a.m. EDT:
    DocuWare version 7.4 and product roadmap, Stefan Schmidt, VP Product, DocuWare

Featured break
Wednesday, May 5

  • 12:00 p.m. -12:15 p.m. EDT:
    Enjoy a break at the Angry Orchard Innovation Cider House

Here’s what you should know

DACH Webinar - 2021-01 - Alles, was Sie als Neueinsteiger wissen müssen - MainWeb



Is there a cost to attend the conference?
No, there is no charge to attend the User Conference in 2021.

Which language are the breakout sessions and keynotes in?
All breakout sessions and keynotes are held in English.

Can I attend any training?
Yes, there are no set rules. You can attend any session you find of interest. You can also "jump" freely between user and technical training.

What do I need to take part in the training?
Only your laptop, tablet, or mobile phone. We recommend using wired internet, if possible. The sessions and keynotes will take place on the GoToWebinar platform. Please visit their website for complete system requirements.

Will I have the chance to ask questions during the breakout sessions?
At the end of each session there will be live Q&A. You can also visit our experts in the DocuWare Product Feedback lounge.

I have questions about the event/organization - who can I contact?
If you have any questions about the event, please contact

Who else will be there

Many partners from the software and hardware sectors
will be helping to shape DocuWorld.

Stay tuned for more!


EPSON_EYV_LOGO_CMYKEpson scanners are your
on-ramps for digital transformation. They also deliver outstanding support with a 3-Year Limited Warranty with Next Business Day Replacement. Visit our virtual booth or click the link below.

Big Sky Systems

fpo-staplewareBig Sky Systems (formerly J&H, Inc.) develops custom software designed specifically for DocuWare. StapleWare modules provide the functionality to export and acquire content from Windows hierarchical folder structures, automatically staple documents and manage deficiencies.

Objectif Lune

Objectif Lune_logo_RGBObjectif Lune offers a Customer Correspondence solution that can easily automate correspondence processes and deliver personalized correspondence. By merging Objectif Lune and DocuWare technologies our partners can leverage great opportunity.

Document Logistics

70837 Document Logistics logo_finalDocument Logistics provides turnkey migration services to extract documents from legacy systems and load them into DocuWare. We have over 25 years of experience in data management, document conversion, and systems migration.

Artsyl Technologies

Artsyl-logo from websiteFor over a decade, Artsyl has been helping companies take the leap in business transformation with its pre-packaged, cross-industry, intelligent process automation solutions— lowering document processing costs & moving the needle on revenues.

Ricoh USA

ricoh-logo transparent backgroundRicoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4M businesses and solve problems for companies large and small. 


Ambir Technology


Ambir Technology has over 20 years of experience in manufacturing and deploying scanning hardware into the most demanding of environments. Our range of products allow clients to size their scanning hardware for the job at hand without overspending. 



EzeScanEzeScan’s direct copier integration into DocuWare provides cost effective business processes for archiving, accounts payable, RPA, forms extraction and mailroom automation to address any type of capture workflow for any size organization. On-Premises or Cloud Capture deployments now available. 


Validated ID

logo_Validated_horizontal_320Validated ID offers security and ease of use for electronic signature processes and digital identity verification. Our services help to reduce the use of paper and improve the work-flow of teams and people. VIDsigner is the safest and easiest way to obtain electronic signatures. 




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