Digital Transformation
About DocuWare
Start your free trial

DocuWorld Americas Partner Conference 2021 (virtual)

This year, the DocuWorld Americas Partner Conference – our annual event for all Authorized DocuWare Partners from the USA, Canada, Central and South America and beyond – will be taking place virtually May 4-7, 2021. Join us to get the latest technology and solutions insights in the field of document management and workflow automation.

Recertification is an essential part of this conference.

To view Spanish Conference information, click here.

Registration is now closed. Please email:

Customers (and prospects!) of all shapes and sizes are being challenged like never before – this is where you come in.
They need a partner with the know-how as they navigate the digital world. Keeping you in the forefront of technology and
solutions will enable you to help your customers to be more agile and future-proof.

All DocuWare Partners are invited whether they come from management, the sales team, or technical staff.
Participants can expect an exciting program with over 20 sessions of fresh and relevant topics full of what's working now for
today’s new work environments. Authorized DocuWare Partners (ADPs) can also use this opportunity to earn their DocuWare recertifications.

Participation is free for all DocuWare Partners.

What you can expect

This year, the virtual event begins in the afternoon on Tuesday, May 4, and ends in the afternoon on Friday, May 7. In addition to keynotes from DocuWare management, DocuWare pros will host teaching sessions on how to sell and support the latest version of DocuWare being released this spring.

In the exhibitor hall, you will have the opportunity to visit sponsor booths to see their products and services to further enhance your solutions sales.

We encourage you to take advantage of the DocuWare product and user experience experts in the DocuWare "Product Feedback" lounge. They will be there Tuesday-Thursday, between 11:00 a.m. and 2:00 p.m. EDT, so you can you can share your ideas or ask questions.
There's a lot of education that will take place during the conference so we are happy to share a break with you on Wednesday at 12:00 p.m. EDT. Join us as we visit the Angry Orchard Innovation Cider House. 

Here's what you need to keep in mind for recertification.






This year's topics

This year, the virtual DocuWorld Partner Conference will again include various keynotes along with sales and technical training sessions that span several days. Here's what you need to know for recertification.

In addition to the breakout sessions, you can speak directly to DocuWare User Experience and Product team members at a designated lounge. Share your ideas and feedback as well as ask any questions you have.
They will be available Tuesday-Thursday from 11:00 a.m. to 2:00 p.m. EDT to listen and help.



Get the latest news from the ECM market. Learn about innovations in document management and workflow automation in the cloud. Check out the current DocuWare solution portfolio including enhancements made to the latest DocuWare version 7.4. Gather great advice from the areas of sales and marketing...and much more.

 Wednesday, May 5

  • 9:00 a.m. -10:00 a.m. EDT:
    A message from our Presidents
    Dr. Michael Berger and Max Ertl, Presidents, DocuWare
  • 10:15 a.m. -11:45 a.m. EDT:
    DocuWare version 7.4 and product roadmap
    Stefan Schmidt, VP Product, DocuWare

Thursday, May 6

  • 10:00 a.m. - 11:30 a.m. EDT:
    Sales and Marketing
    Jim Roberts, President, DocuWare Corporation
    Kevin Potts, VP Marketing, DocuWare

Featured break
Wednesday, May 5

  • 12:00 p.m. -12:15 p.m. EDT:
    Enjoy a break at the Angry Orchard Innovation Cider House

Sales and technical trainings 

Below are the two session tracks, one is for sales and the other, technicalWhat you need to know for recertification


Sales training (DAC, DSA, DCC)

Technical trainings (DSC)

Tuesday, May 4, 2021 

  • 1:00 p.m. - 2:30 p.m. EDT:
    E-signature go prime-time! Learn how to implement secure electronic signatures to increase productivity for a distributed workforce
  • 2:45 p.m. - 4:15 p.m. EDT:
    Become their trusted advisor to your customers, don't be afraid to ask for a second date

Wednesday, May 5, 2021

  • 1:00 p.m. - 2:30 p.m. EDT:
    Introducing DocuWare’s newest preconfigured solution - Smart Document Control
  • 2:45 p.m. - 4:15 p.m. EDT:
    Sales excellence in a remote environment

Thursday, May 6, 2021

  • 1:00 p.m. - 2:30 p.m. EDT:
    Go from good to GREAT – Increase your closing ratio with proper questioning
  • 2:45 p.m. - 4:15 p.m. EDT:
    Does DocuWare integrate with …?
Friday, May 7, 2021
  • 9:00 a.m. - 10:30 a.m. EDT:
    Meet Jack! See how to generate leads with confidence and access all the sales & marketing tools you’ll need NOW
  • 10:45 a.m. - 12:15 p.m. EDT:
    Leveraging compliance in the DocuWare sales process
  • 1:00 p.m. - 2:30 p.m. EDT:
    So you're DAC certified, now what?
  • 2:45 p.m. - 4:15 p.m. EDT:
    How to deliver a convincing presentation in AP using a QuickBooks sandbox

Tuesday, May 4, 2021 

  • 1:00 p.m. - 2:30 p.m. EDT:
    Making the most of Intelligent Indexing
  • 2:45 p.m. - 4:15 p.m. EDT:
    DocuWare version 7.4 - Technical insights

Wednesday, May 5, 2021

  • 1:00 p.m. - 2:30 p.m. EDT:
    Workflow changes in DocuWare for Invoice Processing
  • 2:45 p.m. - 4:15 p.m. EDT:
    Advanced user permissions for cloud and on-premises

Thursday, May 6, 2021

  • 1:00 p.m. - 2:30 p.m. EDT:
    Invoice processing - What's new
  • 2:45 p.m. - 4:15 p.m. EDT:
    Troubleshooting and analysis tools - in general and for Desktop Apps
Friday, May 7, 2021
  • 9:00 a.m. - 10:30 a.m. EDT:
    Advanced scenarios with Workflow Manager
  • 10:45 a.m. - 12:15 p.m. EDT:
    Smart Document Control - the latest preconfigured solution
  • 1:00 p.m. - 2:30 p.m. EDT:
    User synchronization and single sign-on

Feedback from last year's virtual DocuWorld

Great information and the presenters were very knowledgeable.

Informative, easy to understand, engaging.

Can't wait to use these concepts in my next demo!!!

Here’s what you should know

Please read this important message before you get started.

DACH Webinar - 2021-01 - Alles, was Sie als Neueinsteiger wissen müssen - MainWeb



  1. For your 2021 recertification, you must pass an exam, in the LMS, based on your certification. The exam questions are based on the training recordings from DocuWorld 2021.
  2. If you are dual-certified (having a second valid certification such as DAC and DSC), you will need to also recertify your 2nd certification using the recordings and the exam in DocuWare Academy LMS.

Since all trainings will be recorded, you are free to choose which trainings you’d like to attend as part of the live conference and which you prefer to watch as a recording in the LMS. An added bonus of attending the live conference is the opportunity to take part in the Q&A at the end of the session.

All DocuWorld training recordings and exams will be available in the LMS by the end of the conference (May 7).
What you need to take part in the training: only your laptop, tablet, or mobile phone. We recommend using wired internet, if possible. The sessions and keynotes will take place on the GoToWebinar platform. Please visit their website for complete system requirements.


Registration is not yet open at this time. We will add links to this web page when registration is open. In the meantime, if you have any questions, please send them to

Who else will be there

Many partners from the software and hardware sectors
will be helping to shape DocuWorld.

Stay tuned for more!


EPSON_EYV_LOGO_CMYKEpson scanners are your
on-ramps for digital transformation. They also deliver outstanding support with a 3-Year Limited Warranty with Next Business Day Replacement. Visit our virtual booth or click the link below.

Big Sky Systems

fpo-staplewareBig Sky Systems (formerly J&H, Inc.) develops custom software designed specifically for DocuWare. StapleWare modules provide the functionality to export and acquire content from Windows hierarchical folder structures, automatically staple documents and manage deficiencies.

Objectif Lune

Objectif Lune_logo_RGBObjectif Lune offers a Customer Correspondence solution that can easily automate correspondence processes and deliver personalized correspondence. By merging Objectif Lune and DocuWare technologies our partners can leverage great opportunity.

Document Logistics

70837 Document Logistics logo_finalDocument Logistics provides turnkey migration services to extract documents from legacy systems and load them into DocuWare. We have over 25 years of experience in data management, document conversion, and systems migration.

Artsyl Technologies

Artsyl-logo from websiteFor over a decade, Artsyl has been helping companies take the leap in business transformation with its pre-packaged, cross-industry, intelligent process automation solutions— lowering document processing costs & moving the needle on revenues.

Ricoh USA

ricoh-logo transparent backgroundRicoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4M businesses and solve problems for companies large and small. 


Ambir Technology


Ambir Technology has over 20 years of experience in manufacturing and deploying scanning hardware into the most demanding of environments. Our range of products allow clients to size their scanning hardware for the job at hand without overspending. 



EzeScanEzeScan’s direct copier integration into DocuWare provides cost effective business processes for archiving, accounts payable, RPA, forms extraction and mailroom automation to address any type of capture workflow for any size organization. On-Premises or Cloud Capture deployments now available. 


Validated ID

logo_Validated_horizontal_320Validated ID offers security and ease of use for electronic signature processes and digital identity verification. Our services help to reduce the use of paper and improve the work-flow of teams and people. VIDsigner is the safest and easiest way to obtain electronic signatures. 




Want to share DocuWorld Partner Conference highlights or favorite moments on social media?
Then please use our hashtag.