Telecommunications contractor keeps phone service up and running
Total Environmental & Power Systems, Inc. (TEPS) is one of California and Nevada’s top telecommunications contractors, helping to build and maintain cell towers throughout that region. The company also provides general facility maintenance services.
A customer request for electronic invoices spurs action
TEPS knew it was time to digitize their accounting workflow, but the final push came when they received a request from a large customer for electronic copies of their material invoices to better understand the material charges. In addition, almost 90%of the invoices TEPS received were digital. It just didn’t make sense to continue to print and process invoices in a paper-based format.
The company began looking for a solution that met these requirements: 1) mobile-ready and accessible from any device, 2) cloud-based and would not need to be tied to their server and 3) easy to implement and maintain.
After some research, TEPS implemented DocuWare Cloud in their accounting department as it fit all their requirements. The solution was configured and implemented remotely allowing for a quick go-live date.
The new solution allowed TEPS to easily offer better customer service by quickly emailing requested supplier invoices to their clients. The system turned out to be a huge time saver as well; TEPS has shaved off 20 man-hours a month which were spent on tracking down payable invoices out for approval. With DocuWare in place, “approvers” that are in the field on job sites can now review and approve invoices on their mobile device keeping the accounting process flowing smoothly in a timely manner.
Digitizing the receivables process creates more accurate cash flow predictions
The company’s receivable invoice turnaround time has also been reduced by 2-3 days each month, creating better cash flow predictions in a real-time setting. With total transparency, better business decisions can be made, and more critical tasks can be taken on as a result of implementing DocuWare.