DocuWorld 2019, held in Las Vegas in May, was an opportunity for the DocuWare team to join forces with its Partner community. The result was three days of presentations on product strategy and company direction, educational sessions and networking.
The educational sessions give DocuWare Partners the chance to learn about new features that were added to DocuWare’s latest release, Version 7.1. Partners also participated in product education geared to Sales and Technical tracks. Sales training topics included sessions on moving from on-premises software to the cloud and consultative versus prescriptive sales. It also featured sessions led by Kate Kingston, President of Kingston Training Group. These sessions focused on the different skill sets, terminology and activities need to reach C-level decision makers in a variety of vertical and horizontal markets.
Technical training ranged from tools for integrating business processes into DocuWare Cloud to how to an advanced workflow session that taught attendees to create complex workflows and to how to implement the latest feature such as decision-based input validation and enhanced integration with DocuWare Forms.
Partners who attended DocuWare were impressed by the value they received from attending the conference. “My favorite part was talking with other partners about which sales techniques are working for them. Although we focus on different markets depending on our location, we learn from each other. That benefits all of us,” noted Joni Goodman, VP of Software Solutions at KeeFORCE. “I also brought my whole technical team this year. They found educational sessions on implementing DocuWare workflow and DocuWare forms and advanced workflow tools were the most pertinent to them.”
Jay Poole, Solution Specialist at the Lioce Group, a company that recently became a DocuWare Partner, agreed that meeting other Partners was a conference highlight. “I learned new ways approach a Document Management sales opportunity. I saw product use cases in action and watched Partners with broader experience than I do, compete in a demo contest,” Poole said. “I have new ideas to bring home like using DocuWare Forms on a tablet to have attendees sign into a product demonstration. This enables potential customers to experience DocuWare functionality before the formal presentation starts.”
Partners returned home with fresh inspiration buoyed by interaction with their colleagues and new product knowledge. We’re all looking forward to next year’s DocuWorld conference.