Christian Health Care Center: A DocuWare Case Study

The Christian Health Care Center (CHCC) had a problem when they contacted DocuWare. In essence, too many departments were beleaguered with document management problems. CHCC wanted to implement a powerful modular document imaging system to provide a departmental solution that would grow into a workflow solution for the entire hospital system.

Authorized DocuWare partner, Atlantic Business Products, implemented CHCC's DocuWare solution. The business took six years of admissions documents and index information from an outdated system into DocuWare systems. Now the electronic transfer of information helps to keep the billing process seamless. The departments are also finding it easier to reach accreditation and to meet state requirements.

Automating admissions and education process has improved patient relations helping CHCC keep its mission in the forefront: to provide services in a compassionate and loving environment.

Jennifer Vitrino, Access Manager at CHCC, noted that "With DocuWare,.. we are able to efficiently and accurately share information, among our different programs, reduce document retrieval times, and give the Finance Department instant access to insurance information."

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